Support

Get help

Write to info@zirc.dev about anything: your account, your organisation, billing, or the apps. We answer within one working day. You can also chat with us here, with the button on this page.

The docs cover installing Zirc, the apps and agents.

Report abuse

If someone posts content that breaks our terms, or harasses you:

• A message, in the iPhone and Android apps: press and hold it, choose Report, pick a reason and, if you like, add a note.
• A person, in the iPhone and Android apps: tap their name or picture to open their card, then Report or Block. Blocking hides their messages and direct messages from you on every device you're signed in on, and stops their notifications. You can unblock them from the same card.
• Anywhere else, or if you're a visitor without an account: write to info@zirc.dev, with the organisation, the channel and what was said.

A report goes at once to the organisation's owners and to us. It says where the message is and why it was reported, not what it says. We act on it within 24 hours: we remove the content and, where it's serious or repeated, close the account.

Terms and privacy

The terms say what's allowed on Zirc, and the privacy policy says what we keep and why.